FAQ

1. How do I book into lessons?
Each child first needs to be assessed to see where they fit into our program. (Children under 2 and 1/2 do not need an assessment and can book directly into the program). Following the assessment the child can be booked into the program. To book in for a free assessment please call: 02-9746-1999 or seek assistance from the swim school reception desk.

2. What happens if I miss a lesson?
Our missed lesson policy allows for 1 make up lesson each school term if you have a doctor certificate. No make up classes for More Sports scholarship students include Squad scholarship class student. If you need makeup class please call 0433 999 100 every Monday 10am-4pm. (other day cannot make make-up class)

3. How can my Child progress?
To best person to speak to about your child’s progress within the program is the Swim School Manager. Our Managers are generally our most experienced teachers and are more than happy to discuss your child’s progress and how they can improve. We also suggest privet lesson. If you would like further take home training please see our Swim School office during operating hours and they will be happy to help.

4. Can my children and my family use the pool before/after their lessons?
More Sports Swim school children can enter the swimming pool before 30min lesson. Your entrance pass card in include only one guidance (Guidance cannot swim.), if you want other family to come you need to pay the entrance fee. After the class children can swim for free in any public lane space available at the time.